Wi-Fi at the Park
We have site-wide Wi-Fi provided by Moore Broadband Solutions.
How To Get Connected – Simply follow the steps below:
WiFi Hints and Tips
- If you’re in a motorhome or you’ve brought your own caravan, try to position a window aimed towards your nearest WIFI mast. WIFI doesn’t travel through metal, so vastly impacts your experience in a bad way!
- Don’t use your own WIFI, use ours! If you have brought 4/5G WIFI equipment, please don’t turn it on and WIFI boosters/bridges are banned. Additional WIFI frequencies from other equipment can cause us lots of problems! They’ll be on frequencies similar to our equipment and will cause interference to our network
- This affects everyone, so please be considerate, just use what’s provided on site for you.
- If your device isn’t connecting, turn your device off and on again. If it persists, go into WIFI settings, select this network and “forget this network” you can start the connection process again as a clean connection.
- Close unnecessary apps. So often devices get clogged up with a lack of memory due to lots of apps being left open on smartphones and tablets. Check with your manufacturer how to make sure apps are closed.
- If your device supports WIFI 5/6/7 please use it! Avoid legacy 2.4Ghz frequencies if possible. We’ve limited the number of older frequencies as the interference on those channels makes the experience poor compared to the newer WIFI technology available onsite.
- Still having problems? Get in touch. We’re here to help! Call us on 01495 983802 from 9:00 am – 17:00 pm Mon-Sat or email us at motherivey@moorebroadband.com anytime. During busy periods you may be asked to leave a message (make sure you remember to tell us who you are; where you’re staying; and how we can contact you – either leave us an email address, or a contact number. Many thanks.
Please be advised that Moor Broadband Solutions office hours are from Monday to Saturday, 9:00 am to 17:00 pm.