Our brief guide…

• As well as telephone, fax, email and postal correspondence, we are also more than happy to accept calls through the TextDirect and Typetalk services.
• Our reception area has a level floor and an extra wide access door to accommodate wheelchair users.  We also have an induction loop.
• Extra wide parking bays are available outside of our reception area and shop area.
• The entrance to our shop is wheelchair friendly and full assistance can be provided by staff where items are above head height.
• Our Laundry has a single width door with ramp access and parking nearby. All our machines are front loading and operated.
• ‘The Palace’ Wash block has a wheelchair accessible suite.
• The site is on a gentle slope and all of our facilities within the main public areas have flat access and wide doors, except the Launderette, which has a narrow entrance.
• Guide dogs, hearing dogs and assistance dogs are accepted in all areas, however if booking in one of our Hire Fleet please inform us at point of booking.
• The majority of our hire caravans are not wheelchair accessible having two to four steps to the entry door. We do have hire caravans with a layout that may suit elderly or some disabled customers. Features include wider doors than usual and ramp access.
• All our hire caravans have parking adjoining and, if requested when booking, we will endeavour to keep you as near to the facilities as possible.